The whole system, screen by screen.

Clients pick a free slot on your booking page at any hour, and it lands straight in your agenda. An email reminder goes out 24 hours before, plus an earlier one — 48 hours, for example — if you turn it on.

Everyone who books or writes gets a record with their contact details and notes. Their appointments, requests and logged calls or emails sit on the same page.

Build a quote line by line, with tax and total, and send it as a link. The client reads it, accepts it, and what they accepted stays on the record with its date.

Create an invoice, send it by email and mark it paid when the money comes in. Your client opens it on its own page, with no account to create.

Your client pays an invoice by card from the link you sent. The money goes into your own Stripe account: DeMark never touches it and never adds a fee on top of Stripe's.

Clients sign in with a one-time link sent to their email, so there's no password to remember. They see their bookings, move or cancel one, and look up their invoices.

What clients ask through your site's chat, the booking page or by email arrives in one inbox, and your reply reaches them by email. The chat answers only from what you wrote — hours, services, your own questions and answers — and turns anything else into a request for a person.

Confirmations, reminders and review requests go out on their own; once you've added your review link, the request leaves two hours after you mark a visit done. You can rewrite each template so it sounds like you.

A small chat on your website answers from the questions and answers you wrote yourself — hours, services, parking. Anything it does not have becomes a request with a name and a number, and a person replies.

When something doesn't work or you need a change, you open a ticket from the back office. It reaches DeMark, and your advisor answers it personally.